---
title: "SOP: Migrating to a New Site ID"
description: SOP checklist for migrating a project to a new site_id, covering coordination across Data Support, Dev, and Field Tech teams, and archiving the old site.
---

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# SOP: Migrating to a New Site ID

## Three-phase checklist for migrating a project to a new site ID without disrupting operations

### 📋 Overview

Updating a site\_id is a complex, multi-team process that requires careful coordination. This checklist ensures all necessary steps are completed in the correct order to migrate from an old site to a new one without disrupting operations.

> **Most common use case:** Correcting an incorrect state abbreviation. All site\_ids begin with a two-letter state code. If the wrong state was entered during project creation, the site\_id will have an incorrect prefix and must be replaced.

---

### 🎯 Process summary

This migration involves three sequential phases:

1. **Launch** — Create a new site with the correct state abbreviation
2. **Migrate** — Transfer all workers, equipment, zones, users, forms, form response channels, and form names to the new project
3. **Archive** — Retire the old project once migration is verified

---

### ✅ Detailed checklist

#### 1️⃣ Create the new site

- Launch the new site with the correct site\_id

> **Important:** If you do **not** want to create new Slack channels, ensure the Slack Channel field does not start with `site-`. Use `icomm-` or any other prefix to prevent automatic Slack channel creation.

#### 2️⃣ Coordinate with Data Support I Team

- Inform Data Support I Team of the site\_id change 
    - Data Entry transfers site access from old site to new site for all workers
    - Data Entry removes site access from the old site
    - Data Entry updates worker badges to reflect billing to the new site

#### 3️⃣ Coordinate with Development Team

- Inform the Devs of the site\_id change 
    - Devs update integrations
    - Devs update any detections at the old site with the new site\_id
    - Devs handle any other backend tasks

#### 4️⃣ Coordinate with Field Tech Team

- Copy all zone names to the new site\_id
- Transfer all equipment over to the new site\_id

#### 5️⃣ Update communication channels

- Update all Slack channels with the new site\_id
- Update all form slack responses

#### 6️⃣ Re-add reports

- Re-add any reports that were configured on the old site

#### 7️⃣ Verify and archive

- Verify all migration steps are completed
- Confirm with Data Entry and Devs that it is safe to archive
- Change the old site's status to `archived`

---

> ⚠️ **Before archiving:** Always confirm with both Data Support and Field Tech teams that all migrations are complete. Archiving prematurely can cause data loss or operational disruptions.

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