---
title: Sitemetric Platform Glossary & Feature Overview
description: Core terminology and feature areas across the Sitemetric / SitePulse platform, for support agents and the AI assistant.
---
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# Sitemetric Platform Glossary & Feature Overview
## Reference terminology for support agents and the AI assistant
## 1.1 Core Glossary
**Term:** SitePulse | **Definition:** The main dashboard showing daily site activity: companies on site, headcount, weather, total site access count.
**Term:** Badge | **Definition:** A physical device worn by a worker that transmits presence to Sitemetric. Scanning it shows the worker's profile and credentials.
**Term:** Detection | **Definition:** A record of when/where a worker's badge was detected on site. Drives location, hours, and attendance data.
**Term:** Site Access | **Definition:** Permission for a worker to enter a site.
**Term:** Application (App) Access | **Definition:** Separate from site access — permission for a person to log into and use the Sitemetric app/portal for a given site.
**Term:** Zone Access | **Definition:** Access to a specific area/zone within a site (e.g., "Field Office"), narrower than full site access.
**Term:** Worker | **Definition:** An individual with a profile: job title, trade, certifications, contact info, detection history, and a Worker ID.
**Term:** Company | **Definition:** A contractor/subcontractor org that workers are associated with.
**Term:** Registration | **Definition:** The intake record created when a new worker signs up — reviewed and either auto-approved, approved as new, or merged into an existing worker profile if a duplicate is detected.
**Term:** Label | **Definition:** A tag on a worker record used for report/dashboard filtering.
**Term:** Site ID | **Definition:** The unique identifier for a site (e.g., NYS8UY2AXC ). In HubSpot this lives on the Site record and reaches the ticket via the Ticket↔Site association — it is not something an agent or bot should ask the customer to "look up," it should be pulled from the associated Site record (or resolved from a project/GC name the customer already gave).
**Term:** Mustering / Roll Call | **Definition:** Emergency evacuation accountability / routine safety-meeting attendance, both using automatic badge detection at a muster point.
**Term:** Scan Area / Scan Badge | **Definition:** Mobile features that detect badges within ~50 feet, or a single scanned badge, to pull up worker info on the spot.
## 1.2 Feature Areas (Desktop + Mobile)
- **SitePulse Dashboard** — weather/AQI, onsite detection, site map.
- **Site Coverage Card** — real-time Sitemetric security personnel onsite, current + next shift, for sites with active guard coverage.
- **Worker & Company Directory, Messaging** (mass messages auto-translated to each worker's primary language), **Reports** (Daily Report, Headcount and Hours Report, Trade and Demographics Report, Project Summary Report).
- **Mobile-only** — Emergency Mustering, Roll Call, Scan Area, Scan Badge, direct call/text from a worker profile.
- **Integrations** — HammerTech Workers Sync (auto-syncs worker profiles every ~15 min once connected; setup ~2 business days), SSO (SAML or OAuth2/Microsoft Entra ID).
*(The 18 existing Solutions articles covering these in step-by-step how-to form should be imported as-is into a "Product & Platform" HubSpot KB category — see Part 5.)*
---
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