---
title: General App Knowledge
description: General App Knowledge — Sitemetric platform reference for the support team.
---

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1. [Sitemetric Knowledge Base](https://go.sitemetric.com/sitemetric-knowledge-base?hsLang=en-us)
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# General App Knowledge

# **SitePulse App Overview**

> **Your central hub for real-time jobsite visibility, workforce management, and safety insights.**

---

## **🏠 SitePulse (Dashboard)**

**Purpose:** The home screen for your active site — providing live conditions and insights.  
**Key Features:**

- **Weather & Air Quality:** See current site weather, temperature highs/lows, and AQI (Air Quality Index).
- **Onsite Detection:** Tracks people and company presence based on recent scans.
- **Site Map:** Quick visual of your site’s location and recent updates.

> **Tip:** The dashboard updates automatically as new site data is detected.

---

## **🚚 Deliveries**

**Purpose:** Manage and track incoming or outgoing deliveries.  
**Key Features:**

- Log new deliveries (materials, equipment, etc.)
- Assign to subcontractors or internal crews.
- Track delivery times and completion.

> **Example Acronym:** POD = Proof of Delivery.

---

## **🧾 Forms**

**Purpose:** Digital forms for field documentation.  
**Common Uses:**

- Safety checklists
- Inspection reports
- Equipment handover forms

> **Pro Tip:** Completed forms automatically sync to your company records.

---

## **📦 Inventory**

**Purpose:** Monitor available equipment, tools, and materials.  
**Key Features:**

- Site-level and global tracking
- Quantity and condition monitoring
- Transfer items between sites

> **Acronym Suggestion:** RFI = Request for Inventory.

---

## **💬 Messaging**

**Purpose:** Team communication — stay connected across the site and office.  
**Key Features:**

- Direct and group messages
- File and photo attachments
- Threaded conversations

> **Best Practice:** Use messaging for quick updates, not long reports.

---

## **📊 Reports**

**Purpose:** Access historical and analytical site data.  
**Key Features:**

- Workforce trends
- Equipment usage
- Safety or inspection summaries

> **Acronym Example:** KPI = Key Performance Indicator.

---

## **🦺 Safety**

**Purpose:** Ensure site compliance and track incidents.  
**Key Features:**

- Daily safety logs
- Incident reports
- Safety audits

> **Tip:** Encourage field staff to report near-misses to strengthen prevention.

---

## **📱 Scanner**

**Purpose:** Use your device’s camera to scan worker badges, equipment QR codes, or delivery slips.  
**Key Features:**

- Worker check-in/out
- Equipment assignment
- Verification of deliveries

> **Acronym Example:** NFC = Near-Field Communication.

---

## **👷 Workforce**

**Purpose:** Manage workers, subcontractors, and company access.  
**Key Features:**

- Worker profiles and certifications
- Site permissions and access logs
- Attendance tracking

> **Acronym Example:** PPE = Personal Protective Equipment.

---

## **🎧 Field Support**

**Purpose:** Quick access to help and troubleshooting.  
**Key Features:**

- Submit support requests
- Chat with helpdesk
- Access guides and FAQs

---

## **👤 Profile**

**Purpose:** Personal settings and preferences.  
**Includes:**

- Name, photo, role
- Notification settings
- Logout or switch accounts

- [Reports](https://go.sitemetric.com/sitemetric-knowledge-base/reports?hsLang=en-us)
- [Integrations](https://go.sitemetric.com/sitemetric-knowledge-base/integrations?hsLang=en-us#main-content)
  
  
  
  
  
    - [How-To Guide](https://go.sitemetric.com/sitemetric-knowledge-base/integrations?hsLang=en-us#how-to-guide)
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/integrations?hsLang=en-us#sop)
- [Internal - Reporting & Data](https://go.sitemetric.com/sitemetric-knowledge-base/internal-reporting-data?hsLang=en-us)
- [Support Request Types](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#main-content)
  
  
  
  
  
    - [General Inquiry](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#general-inquiry)
    - [Device & Hardware](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#device-hardware)
    - [Out of Scope](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#out-of-scope)
    - [Installations & Onboarding](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#installations-onboarding)
    - [Platform & Application](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#platform-application)
    - [Data & Reporting](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#data-reporting)
    - [Account & Billing](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#account-billing)
- [Internal - Agent & Bot Guidance](https://go.sitemetric.com/sitemetric-knowledge-base/internal-agent-bot-guidance?hsLang=en-us)
- [Product & Platform](https://go.sitemetric.com/sitemetric-knowledge-base/product-platform?hsLang=en-us)
- [Notifications & Messaging](https://go.sitemetric.com/sitemetric-knowledge-base/notifications-messaging?hsLang=en-us#main-content)
  
  
  
  
  
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/notifications-messaging?hsLang=en-us#sop)
    - [How-To Guide](https://go.sitemetric.com/sitemetric-knowledge-base/notifications-messaging?hsLang=en-us#how-to-guide)
    - [Troubleshooting Guide](https://go.sitemetric.com/sitemetric-knowledge-base/notifications-messaging?hsLang=en-us#troubleshooting-guide)
- [Core Support Operations](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#main-content)
  
  
  
  
  
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#sop)
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#reference-guide)
    - [Troubleshooting Guide](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#troubleshooting-guide)
    - [Handbook](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#handbook)
    - [Directory/Catalog](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#directory-catalog)
- [Reporting & Data](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#main-content)
  
  
  
  
  
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#reference-guide)
    - [Troubleshooting Guide](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#troubleshooting-guide)
    - [Directory/Catalog](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#directory-catalog)
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#sop)
    - [How-To Guide](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#how-to-guide)
- [Admin Portal How-Tos](https://go.sitemetric.com/sitemetric-knowledge-base/admin-portal-how-tos?hsLang=en-us#main-content)
  
  
  
  
  
    - [How-To Guide](https://go.sitemetric.com/sitemetric-knowledge-base/admin-portal-how-tos?hsLang=en-us#how-to-guide)
    - [Handbook](https://go.sitemetric.com/sitemetric-knowledge-base/admin-portal-how-tos?hsLang=en-us#handbook)
    - [Directory/Catalog](https://go.sitemetric.com/sitemetric-knowledge-base/admin-portal-how-tos?hsLang=en-us#directory-catalog)
- [Forms](https://go.sitemetric.com/sitemetric-knowledge-base/forms?hsLang=en-us#main-content)
  
  
  
  
  
    - [Troubleshooting Guide](https://go.sitemetric.com/sitemetric-knowledge-base/forms?hsLang=en-us#troubleshooting-guide)
    - [Directory/Catalog](https://go.sitemetric.com/sitemetric-knowledge-base/forms?hsLang=en-us#directory-catalog)
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/forms?hsLang=en-us#reference-guide)
- [Devices & Hardware](https://go.sitemetric.com/sitemetric-knowledge-base/devices-hardware?hsLang=en-us#main-content)
  
  
  
  
  
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/devices-hardware?hsLang=en-us#sop)
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/devices-hardware?hsLang=en-us#reference-guide)
    - [How-To Guide](https://go.sitemetric.com/sitemetric-knowledge-base/devices-hardware?hsLang=en-us#how-to-guide)
- [Site & Campus Management](https://go.sitemetric.com/sitemetric-knowledge-base/site-campus-management?hsLang=en-us#main-content)
  
  
  
  
  
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/site-campus-management?hsLang=en-us#reference-guide)
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/site-campus-management?hsLang=en-us#sop)
- [User Access & Accounts](https://go.sitemetric.com/sitemetric-knowledge-base/user-access-accounts?hsLang=en-us#main-content)
  
  
  
  
  
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/user-access-accounts?hsLang=en-us#reference-guide)
    - [Troubleshooting Guide](https://go.sitemetric.com/sitemetric-knowledge-base/user-access-accounts?hsLang=en-us#troubleshooting-guide)
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/user-access-accounts?hsLang=en-us#sop)
- [App Features & Product Documentation](https://go.sitemetric.com/sitemetric-knowledge-base/app-features-product-documentation?hsLang=en-us#main-content)
  
  
  
  
  
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/app-features-product-documentation?hsLang=en-us#reference-guide)

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