---
title: Common App Verbiage
description: Common App Verbiage — Sitemetric platform reference for the support team.
---

[Skip to content](https://go.sitemetric.com/sitemetric-knowledge-base/product-platform/common-app-verbiage#main-content)

English - United States

Show submenu for translations

![](https://go.sitemetric.com/hubfs/Icon__Wordmark_-_Horizontal_-_Red-1.svg)

- Home
- Products
- Pricing
- Blog
- Company

Open main navigation

Close main navigation

- Home
- Products
- Pricing
- Blog
- Company
- English - United States
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Sitemetric Knowledge Base](https://go.sitemetric.com/sitemetric-knowledge-base?hsLang=en-us)
2. [Product & Platform](https://go.sitemetric.com/sitemetric-knowledge-base/product-platform?hsLang=en-us)

# Common App Verbiage

### Overview

This guide defines common terms and phrases used throughout the SiteMetric platform.

### Core Terms

**Site Pulse** The main dashboard showing daily site activity summary, including companies on site, headcount, weather, and total site access count.

**Badge** A physical device worn by workers that transmits their presence to the SiteMetric system. Can be scanned to view worker profiles and credentials.

**Detection** A record of when and where a worker's badge was detected on site. Detections are used to track worker location, hours, and attendance.

**Site Access** Permission granted to a worker to enter the site. Workers with site access appear in reports and can receive messages.

**Worker** An individual laborer on site. Each worker has a profile containing their job title, trade, certifications, contact information, and detection history.

**Company** A contractor or subcontractor organization. Companies have multiple workers associated with them.

### Activity Tracking

**Headcount** The number of workers present on site during a specific time period.

**Hours Worked** Time calculated from worker detections, showing how long workers were present on site.

**On Site** Workers currently detected on site or detected within a recent time window.

### Safety Features

**Mustering** The process of accounting for all workers during an emergency evacuation. Uses automatic badge detection to mark workers as present at designated muster points.

**Muster Point** A designated gathering location for emergency evacuations.

**Roll Call** Attendance tracking for safety meetings or stand-downs. Works identically to mustering but for non-emergency purposes.

**Scan Area** A mobile feature that detects all badges within approximately 50 feet to identify nearby workers.

### Worker Information

**Trade** A worker's primary skill category or craft (e.g., electrician, carpenter, plumber).

**Demographics** Worker characteristics used for reporting and compliance tracking.

**Certifications** Credentials, licenses, or training qualifications held by a worker.

**Primary Language** The language a worker speaks. Messages are automatically translated into each worker's primary language.

### Messaging

**Mass Message** A text message sent to multiple workers simultaneously. Messages are automatically translated.

**Distribution List** A predefined group of workers that can receive messages together.

**Message History** All messages previously sent by you or your team, stored in the app for reference and reporting.

### Reports

**Daily Report** Activity summary for a single day showing companies, headcount, and hours worked.

**Headcount and Hours Report** Activity data across a date range with monthly, weekly, and daily breakdowns.

**Trade and Demographics Report** Hours worked comparison across different trades and demographic groups.

**Project Summary Report** Historical data across the entire project lifecycle, showing trends and patterns over time.

### Navigation Terms

**Hamburger Menu** The three-line icon in the top left of the mobile app that opens the main navigation menu.

**Action Button** A button in the top right of profiles that reveals additional options like emailing or editing permissions.

- [Reports](https://go.sitemetric.com/sitemetric-knowledge-base/reports?hsLang=en-us)
- [Integrations](https://go.sitemetric.com/sitemetric-knowledge-base/integrations?hsLang=en-us#main-content)
  
  
  
  
  
    - [How-To Guide](https://go.sitemetric.com/sitemetric-knowledge-base/integrations?hsLang=en-us#how-to-guide)
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/integrations?hsLang=en-us#sop)
- [Internal - Reporting & Data](https://go.sitemetric.com/sitemetric-knowledge-base/internal-reporting-data?hsLang=en-us)
- [Support Request Types](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#main-content)
  
  
  
  
  
    - [General Inquiry](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#general-inquiry)
    - [Device & Hardware](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#device-hardware)
    - [Out of Scope](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#out-of-scope)
    - [Installations & Onboarding](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#installations-onboarding)
    - [Platform & Application](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#platform-application)
    - [Data & Reporting](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#data-reporting)
    - [Account & Billing](https://go.sitemetric.com/sitemetric-knowledge-base/support-request-types?hsLang=en-us#account-billing)
- [Internal - Agent & Bot Guidance](https://go.sitemetric.com/sitemetric-knowledge-base/internal-agent-bot-guidance?hsLang=en-us)
- [Product & Platform](https://go.sitemetric.com/sitemetric-knowledge-base/product-platform?hsLang=en-us)
- [Notifications & Messaging](https://go.sitemetric.com/sitemetric-knowledge-base/notifications-messaging?hsLang=en-us#main-content)
  
  
  
  
  
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/notifications-messaging?hsLang=en-us#sop)
    - [How-To Guide](https://go.sitemetric.com/sitemetric-knowledge-base/notifications-messaging?hsLang=en-us#how-to-guide)
    - [Troubleshooting Guide](https://go.sitemetric.com/sitemetric-knowledge-base/notifications-messaging?hsLang=en-us#troubleshooting-guide)
- [Core Support Operations](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#main-content)
  
  
  
  
  
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#sop)
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#reference-guide)
    - [Troubleshooting Guide](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#troubleshooting-guide)
    - [Handbook](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#handbook)
    - [Directory/Catalog](https://go.sitemetric.com/sitemetric-knowledge-base/core-support-operations?hsLang=en-us#directory-catalog)
- [Reporting & Data](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#main-content)
  
  
  
  
  
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#reference-guide)
    - [Troubleshooting Guide](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#troubleshooting-guide)
    - [Directory/Catalog](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#directory-catalog)
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#sop)
    - [How-To Guide](https://go.sitemetric.com/sitemetric-knowledge-base/reporting-data?hsLang=en-us#how-to-guide)
- [Admin Portal How-Tos](https://go.sitemetric.com/sitemetric-knowledge-base/admin-portal-how-tos?hsLang=en-us#main-content)
  
  
  
  
  
    - [How-To Guide](https://go.sitemetric.com/sitemetric-knowledge-base/admin-portal-how-tos?hsLang=en-us#how-to-guide)
    - [Handbook](https://go.sitemetric.com/sitemetric-knowledge-base/admin-portal-how-tos?hsLang=en-us#handbook)
    - [Directory/Catalog](https://go.sitemetric.com/sitemetric-knowledge-base/admin-portal-how-tos?hsLang=en-us#directory-catalog)
- [Forms](https://go.sitemetric.com/sitemetric-knowledge-base/forms?hsLang=en-us#main-content)
  
  
  
  
  
    - [Troubleshooting Guide](https://go.sitemetric.com/sitemetric-knowledge-base/forms?hsLang=en-us#troubleshooting-guide)
    - [Directory/Catalog](https://go.sitemetric.com/sitemetric-knowledge-base/forms?hsLang=en-us#directory-catalog)
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/forms?hsLang=en-us#reference-guide)
- [Devices & Hardware](https://go.sitemetric.com/sitemetric-knowledge-base/devices-hardware?hsLang=en-us#main-content)
  
  
  
  
  
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/devices-hardware?hsLang=en-us#sop)
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/devices-hardware?hsLang=en-us#reference-guide)
    - [How-To Guide](https://go.sitemetric.com/sitemetric-knowledge-base/devices-hardware?hsLang=en-us#how-to-guide)
- [Site & Campus Management](https://go.sitemetric.com/sitemetric-knowledge-base/site-campus-management?hsLang=en-us#main-content)
  
  
  
  
  
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/site-campus-management?hsLang=en-us#reference-guide)
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/site-campus-management?hsLang=en-us#sop)
- [User Access & Accounts](https://go.sitemetric.com/sitemetric-knowledge-base/user-access-accounts?hsLang=en-us#main-content)
  
  
  
  
  
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/user-access-accounts?hsLang=en-us#reference-guide)
    - [Troubleshooting Guide](https://go.sitemetric.com/sitemetric-knowledge-base/user-access-accounts?hsLang=en-us#troubleshooting-guide)
    - [SOP](https://go.sitemetric.com/sitemetric-knowledge-base/user-access-accounts?hsLang=en-us#sop)
- [App Features & Product Documentation](https://go.sitemetric.com/sitemetric-knowledge-base/app-features-product-documentation?hsLang=en-us#main-content)
  
  
  
  
  
    - [Reference Guide](https://go.sitemetric.com/sitemetric-knowledge-base/app-features-product-documentation?hsLang=en-us#reference-guide)

- Home
- Products
- Pricing
- Blog
- Company

[![](https://go.sitemetric.com/hubfs/Icon__Wordmark_-_Horizontal_-_Red-1.svg)](https://go.sitemetric.com/?hsLang=en-us)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, www.sitemetric.com